I rarely write reviews, but Sean Jones, the boiler engineer from K H Plumbing and Heating, deserves exceptional praise. He recently serviced my boiler, and his professionalism, honesty, and genuine helpfulness left me incredibly impressed. From the initial call, John was friendly and informative. He listened patiently to my concerns and scheduled a prompt appointment. On the day of service, he arrived on time, introduced himself with a smile, and wore clean, branded company attire. Most importantly, he treated my home with respect, laying down protective covers and cleaning up meticulously after himself. But it wasn't just his demeanor that impressed me. John's expertise was evident from the start. He quickly diagnosed the problem with my boiler, explaining the issue in clear, understandable terms. He never used jargon or tried to upsell unnecessary services. In fact, he offered cost-saving options and prioritised affordable solutions over profit. What truly struck me was John's honesty. He could easily have recommended replacing expensive parts, but he genuinely assessed the situation and suggested repairs that fit my budget perfectly. He even provided tips on maintaining my boiler to avoid future issues, demonstrating his commitment to customer well-being rather than a quick buck. Overall, John's service exceeded my expectations in every way. He was punctual, professional, honest, and incredibly knowledgeable. He treated me with respect, prioritised my needs, and offered genuine solutions. In short, he embodied the kind of employee any company would be lucky to have.

Been using KH for decades now and always been satisfied with their service and support. Highly recommended.

Hi.Dear yesterday evening, he came my house the guy very very good guy. Thank you very much good service. I forgot his name Anyway, very good guy This is Ahmed