Shaun fitted our new boiler in October 2023 and everything has been absolutely fine since then. He was very professional throughout the initial discussions and the subsequent installation. He has just been back to do the first annual service. I would thoroughly recommend his services.

Shaun came to fix a leak in our radiator system. Work was carried out in a professional manner and there was good communication beforehand about the visit. Highly recommended.

Job: replacing old heat only boiler with a Veissmann system boiler. After ringing many heating engineers it was immediately obvious Shaun knew what he was talking about and we spoke at depth of what system I had and what realistically I needed and not to be swayed by oversizing etc like a lot of the “next day” companies were suggesting. Shaun came for a quote and set a great price. The work was carried out beyond expectations as I was fitting a larger system boiler rather than heat only and wanted the pipe work hidden as it’s in the kitchen. Shaun went above and beyond to keep the pipe work so high and tight and took pride in his work. He even designed a better drainage for the water condensation instead of the awful flexi pipe. Sometimes you get a tradesman just right and you can’t believe you nailed it! Top guy and knows his stuff! There’s no rushing to get a job done and move on to the next as he expects perfection too it seems! Thoroughly recommended.

Very thorough survey and took note of all our concerns throughout the quotation process. All work carried out professionally with regular communication on progress. Shaun took the time to ensure we understood all options available and to double check our requirements before proceeding with key elements of the installation. Overall a very high standard of service and would not hesitate to use him again.

I rang Masterheat for a replacement boiler, Shaun quoted for and carried out the supply and installation of same. I was most impressed with Shaun he was very efficient in providing a quote and once given the go ahead he was very quick to install. He was extremely efficient and professional throughout the entire process and always arrived when he said he would. I am very pleased the the result and would highly recommend Masterheat and Shaun for providing a first class service and experience.