Unfortunately we had to say our last goodbyes to our elderly pug on Monday. After a rapid decline in health over the weekend, I was offered an emergency appointment only 2 hours after I phoned. My vet was Louise. She assessed the situation and ran through all of our options in order to help our loyal companion. We had to come to the decision when we got home that the kindest option for Elsie was to let her go. There are no words that will express the gratitude that I have for Louise, for making what was the hardest day of my life so far, bearable. She made it so peaceful, so calm and managed to make it a comforting experience all whilst validating our decision and emotions. By far the best vet I have ever dealt with over the years and I will always look back on this experience and say “Thankyou Louise” and I am sure that Elsie is out there somewhere equally grateful for making her last few moments so tranquil. Thankyou. Thankyou. Thankyou.

We have always found the vets and nurses very kind and they take the time to explain things. Yesterday was Mollies injection and full health check the vet was very thorough and thankfully found no issues. Always a relief, we just have to work on her toning and a small weight reduction.

I've been a customer of Natterjacks since 2012 with my first greyhound. In the years since I've taken not only my own dogs there but many others for friends and family. The practice is well organised and well staffed with huge knowledge in the vets, nurses, and assistant. They retain the 'family' feel from the early days and their empathy for you and your pet is first class, with follow up calls for your pet's wellbeing and progress after treatment. They keep up to date with the best of the new treatments ie K-lazer and medication for the best outcomes. Will always highly recommend Natterjacks

Couldn’t recommend Natterjacks enough. Our vet is Vicki, who is the absolute best. She’s so kind & knows my dog inside out, all of his lumps and bumps etc. She reassures us & puts us at ease. Going to the vets isn’t always a pleasant experience but it is with Natterjacks. Thank you, all!

Have used Natterjacks Vets Bournemouth for many years now. Really great vets. Staff are friendly and helpful. Took our two cats Lily and Honey recently for their yearly health check and vaccinations. All went well although Lily had a little accident in her carrier on the way there bless her. The lovely vet I think her name is Katie was so good about it and cleaned her up. She was lovely and gave them a good check over. Lily has some gum disease and Katie recommend a toothpaste for her. Honey was a bit naughty which is unusual for as normally she is brilliant at the vets. Katie was so good with her and patient. Would recommend this place although I think they are fully booked I'm not surprised as they have a good reputation.