Whenever I drive or walk through Bridport, I always notice a Guy Crabb van. I wanted a number of refurbishments done on my bathroom, en-suite and utility rooms and being fairly new to the area, wondered who to choose. My neighbours were not any help as they all had poor experiences with one man bands or other small firms. So I thought why not try Guy Crabb, they must be doing something right with so many vans. We popped into their showroom on Gore Cross business park last June and left them a list of work to be done and asked for a quote. The very pleasant lady did tell us that they had a huge backlog of work since the pandemic and it might be many weeks before they could visit my home to quote. Well it was October when a very nice man called Mike Smyth visited to quote. He was very knowledgeable and friendly. 2 weeks later we received an itemised quote which we accepted immediately after choosing specific taps, wall panels and a pan at their showroom. It was Jan 23 before they were able to start work and a young man called Shane was assigned to carry out the work. He was very pleasant and friendly but also very professional, methodical and meticulous in his work. It took 3 1/4 days to install 3 shower panels, a new shower, 2 basin taps, 1 utility sink tap and a new loo pan. He did encounter a few issues withe the existing installations but overcame those. The invoice was exactly as per the quote but with the additional components used charged for. All in all, this was great work by a most professional company. Every employee that we either met or spoke to on the phone were friendly, happy and professional. The only downside was the wait until they could do the work. Was it worth the wait? Absolutely 100%.

Excellent work from all the team involved in diagnosing the need for and installing a new boiler, at the same time balancing the radiators and making the system so much more effective. It was a very competitive price and a very short wait between quote and installation. Everyone involved was friendly, approachable and professional. We are delighted with a good job well done. Thank you.

Thanks to Charlie, Harry and Jake for installing our CLEARVIEW PIONEER 400. The team did a fantastic job removing part of the old fireplace, rendering and fitting the new stove over two days. Really pleasant guys and gave us a full demonstration hand-over on completion. Thanks guys. Trevor & Dee J (Sturminster Newton)

Nice Job!!! Cannot recommend Guy Crabb more for plumbing and heating. Harry & Jake converted our fireplace to a log burning stove in a professional, efficient and clean manner. Their hand over and HETAS check off was clear and precise. It’s truly refreshing to deal with a company who do what they say and say what they do.

Fantastic service. I have a couple of holiday lets and have used Guy Crabb a couple of times and they’ve been fantastic, fast & reliable. From the professional and polite reception on the phone to the great service from the engineers. I would not hesitate to recommend this company and they will certainly be my go to from now on!