Fitted a new boiler for me in quick time, just as a cold spell hit. The engineer was excellent and because of where the boiler was being fitted hardly seen. Separately another man turned up to brick up the hole on the outside wall, and then the day after that the old boiler was removed. Couldn't fault the job.

I am just moving to the area so don't know any local people or companies yet. After a gas engineer from another company had to cancel on me last minute, I called WTS in a bit of a panic and they were able to send me someone that same day, and at a reasonable price. Carl was professional and polite, and he showed up exactly on time. With pandemic measures in place (mask, gloves etc.) he still managed to be friendly as well as safe! One thing I would say is that there seems to be a problem with their phone system, in that the call was never able to connect when I was ringing them (not my phone, as I tested it with other numbers and it was working fine). But WTS were quick to ring me back and that connection always worked. Thank you for helping me out at the last minute. I will absolutely be calling WTS if I need their services again!

These five stars go to Sushama. She was brilliant, with great customer service. Felt like I was talking to a real person. She would let me know if they were looking into my question instead of me feeling I had been forgotten. Thank you, Sushama, for helping me resolve my plumbing issues.

Will was very friendly, professional and good value for money. He didn't do what was best for him he did what best for me. We will be using him again

Fantastic and professional plumber came and resolved a number of problems for us, some we didn't even know about! He diagnosed the problem knowing the water system of a house in detail and how everything is connected, this meant he could show us how a problem in the kitchen was related to a problem in the loft! Went and got all the parts then came straight back and fixed it! Saved us a lot of stress and potential worse problems further down the line! Many thanks! Would definitely recommend this plumbing company to others!