Top Veterinary Clinics in Leicestershire

Booked my new puppy in for vaccinations and microchip etc, was warmly welcomed by reception staff, the vet herself and the pharmacy team, every procedure was explained thoroughly and I was offered options on each, never experienced that before. The fuss my Nellie got was amazing, would highly recommend and will definitely be using phoenix in the future

From walking through the door to walking out, the whole team are professional, caring & will have a laugh. The place itself is spotlessly clean & well set out, plenty of seating. The actual consultation rooms are both clean & spacious. The vets explain everything fully & if you ask any questions the answers are provided without being made to feel stupid. I chose to go to the Phoenix veterinary clinic with my very poorly dog, who I feel my previous vets did not pick up on her condition, but sadly it was too late for any treatment for her. Everyone at the Phoenix were fantastic with my baby girl & myself, I left upset but felt she was going to be taken care of. A couple of days later I collected her ashes, the presentation, candle, cards & print of her paw were just so special & personal & I thank you all so very much. I have been recently with my other dog, Nick examined him, gave 2 injections & medication, 24 hours later Bobby was a different boy so again I thank you all very much. xx

Mimi was seen by a caring and experienced vet within an hour of my phone call. Fleas were soon diagnosed and Mimi was given a careful overall examination. The appropriate remedy was prescribed and the medication dispensed by the receptionist.

It is really good to have an independent veterinary practice locally, who offer 24/7 service. Most vets nowadays work for practices owned by big businesses whose only interest is to make money.

Phoenix Vets are friendly people, with a smart modern surgery in Loughborough, with good car parking.

Richard B

On recommendation this was my first visit with Jasmine. We saw Holly. She was competent and very understanding of our concerns over Jasmine. I was phoned later in the day with results of blood tests. All was discussed a level I could understand an the way forward was outlined. I was very happy that I took Jasmine there and would not hesitate to recommend Phoenix vets

What an amazing place! We were greeted by Gemma, who is so very lovely and she called our dog by her name (bonus point) . We filled out the forms then Vivienne was taken away for her procedure. I got a phone call telling me when to pick her up, with plenty of time to get organized. We arrived back and were given all the information for her post op care, drugs etc, which was also in an email. Laura, the smashing veterinary nurse picked Vivi up and carried her to our car after her surgery- she's a Frenchie and the collar was vast, so she couldn't walk with it! Everybody there was so kind, caring and approachable we signed up for the prevention plan with them. I cannot recommend Phoenix Vets enough. Thank you for being such a great surgery.