I called Plamen this morning regarding a slow leak in my kitchen. He was able to fit me into his schedule the same day and arrived well prepared later that afternoon. He was polite, friendly and very helpful in explaining what had gone wrong and what he was doing to rectify the issue. Furthermore, he provided some additional advice for maintenence of the issue. Would definitely reccomend TopFlow Services!

Brilliant service, fixed our boiler in no time, provided us with advice on what to do if a similar fault occurs. Went out of his way to give us time in his very busy schedule. Really appreciate his thoughtfulness and empathy.

Plamen came today at very short notice. I found his details in checkatrade. My kitchen was flooded with water due to blocked kitchen sink. He said he could be at my place after finishing another job and he arrived in less than 1 hour. He wore shoe protectors to avoid leaving any dirt on my floor. He unblocked the drain, gave me some good advice. Very courteous and professional. I will definitely call him again and he also does handyman work.

Fantastic service all round. Friendly, respectable and professional. I called in the morning as I was having issues with the boiler, Plamen gave me some initial advice on the phone and came and viewed the job in the afternoon. Assessed what needed doing, went off and got the parts and was back the next day to fit them and complete the job. Gave me some tips along the way and was a pleasure to chat with. The price was very fair for the work that he did. Nice to support a business rather than just the big companies.

I cannot praise Plamen enough for the exceptional plumbing work he carried out in my home recently! There are not enough words to describe the high standard of his work. I had been struggling to find a plumber who was prepared to accept the work that was required, and I was getting frustrated and despondent. I eventually found Plamen on Checkatrade and he accepted the work, despite the fact that it was extensive and complicated, although most of the complexity wasn’t evident until he had already started work. That didn’t deter Plamen though, and over several days he persevered until he had completed the work to the highest standard possible. I needed several radiators and valves replacing, the whole system needed flushing and the shower cartridge needed replacing. My house was previously cold and miserable with poor heat production from the radiators, with some of them failing to warm up at all, but after Plamen had finished the complex work on the heating system, my plumbing and radiators throughout the house are now functioning perfectly and the house is toasty warm at last. Plamen drained some horrible-looking thick and sludgy gunk out of my radiators, which was one of the reasons why the radiators were so inefficient and not heating the house properly. Plamen was keen to keep the price reasonable for me, which I really appreciated. He visited several times to prepare and measure-up, ensuring that he only replaced the essential radiators with others just requiring replacement of the valves. He worked long hours, even during the weekend to complete the work, and brought a colleague along with him to help him on the Sunday. His standard of workmanship was faultless and he left the house immaculate. He was exceptionally tidy while he worked, always wearing overshoes or even removing his shoes, and applied adhesive plastic sheeting to the carpeted areas. He returned to bleed the radiators to ensure the most efficient water circulation and kept me informed throughout the process, carefully explaining anything that I didn’t understand. In addition, Plamen is a really lovely warm and friendly chap and so easy to have working in the house. I really can’t thank him enough for his exceptionally high standard of work and the difference that he has made to my house with fully functioning radiators and a warm shower! I have already recommended him to my neighbour, who after reading his amazing reviews, has contacted him. Thank you Plamen, and I apologise for the delay in posting my review. It’s been a pleasure to be able to post such a positive review from a very happy customer!!