Plumus have done a great job sorting out a complicated heating system. They have been so friendly, helpful and reliable. Always turning up on time, communicating clear what the issues are and giving me clear options on how to resolve them. I have been very impressed they have gone above and beyond.

“Harry” the plumber replaced my kitchen tap - and did a perfect job. He was polite, very professional, honest and efficient - and he also cleaned up after himself. I have nothing but good things to say about Harry and Plumus. It’s the first services company I’ve used in London that I believe has high integrity. I will be using them again if I need to.

I want to share my feedback. This was the best experience associated with the work of plumbing engineers. Everything, from the speed of diagnostics to the cleanliness of the work - perfect! These were the first engineers who identified the cause of the constantly recurring breakdowns of the boiler, as a result we had to replace it with a new one (none of the three previous companies that came to check said this, but simply advised "to use hot water for up to 15 minutes, this is enough"). The replacement work itself was done perfectly cleanly and neatly, after which they even washed the floor. I will be very happy to recommend using the services of this company to all my friends. Thanks again!

Luke was fantastic. His incredible expertise and can-do attitude helped fix my problem. James, who I spoke to on the phone, was also very helpful and organised, and on other occasions has helped my parents with their heating problems. I have had difficulties with my underfloor heating since it was installed and Luke immediately set about methodically working out the problem, and fixing it. He drained the whole system, finding large amounts of sand and rubble, and tested every part. He also conducted a series of double checks to make sure that things were working as they should and he would check in at a later stage once the system had settled down. Luke also fitted a water conditioner, something I had never heard of despite asking my previous plumbers about all the options for water softening. He knew all about it, and sourced and fitted it very quickly. I am very pleased with it. All round, Plumus are a brilliant company which I heartily recommend.

Spoke to James and he clearly explained their pricing policy and in less than 30 minutes Harry was at our flat and quickly diagnosed and fixed our blocked drains. We found there were a couple that needed to be unblocked in addition to the long run of piping that serves the kitchen sink, dishwasher and washing machine. The building is old and therefore pipes are tricky to clear but he managed to get quite a bit out and was super tidy doing it. Harry even put down a mat to protect our kitchen floor without even being asked to do so super nice touch! I was extremely satisfied with the service provided and he was a pleasant chap. I will be sharing your info with all our neighbours! With many thanks fellas, Bernie