Called Oz as my central heating was not working. He made availability for the same day to help me. After I DIY diagnosed the issue as a diverter valve failure, Oz inspected the boiler and found the real issue to be a faulty thermostat. If there ever was a "leave it to the professionals" moment, it was this. I had a new Google NEST that I kept meaning to get installed so this was a sign. Oz made quick work of the installation and my central heating was back! As far as first experiences go, this was great. Cant fault Oz and I found my new go to for anything boiler related!

Oz and his team always go above and beyond with speed and quality of service. Recently undertook a bathroom installation, boiler service and repairs and upgraded accumulator. Outstanding and highly recommended!

Oz and his team are so helpful, professional and friendly. Oz fitted and supplied a new boiler for me, after trying everything possible to fix the old one.I feel Oz and his team went above and beyond , their service was quick , efficient and nothing was too much for them. I would highly recommend.

Cannot recommend Oz and the Protherm team highly enough. Although we weren’t customers he arrived within the hour when we arrived home from holiday had an emergency with our boiler. He worked efficiently and we were soon up and running. Well done and thank you!

Ozzy has been so helpful in rectifying our boiler issues. We had 2 companies out to investigate with no joy, and Ozzy and his team have fixed everything! I can't recommend his company enough. Customer service was impeccable from start to finish, thank you!