Jon was great. Very professional; clear, concise and he went above and beyond through every detail to i us. The different between our old system and our new Ideal boiler is night and day. He worked effortlessly through extreme heat for two consecutive days. A proper traditional workhorse. I couldn't be happier. Carters are thoroughly recommended.

We had an issue with a combi boiler losing pressure, which John came out and diagnosed as a flooded expansion vessel. The vessel was drained and recharged which resolved the problem. Great service, and we have used him again since to service the boiler.

John was quick to respond when we sent our SOS after the boiler stopped leaving no heat or hot water. He was with us the very next morning to diagnose the problem. He got the boiler working for the weekend returning soon after with the needed new parts. Good workmanship, knowledgeable and good price. Recommended.

Fantastic 5 star service from Jon. He responded to our emergency in a very professional and efficient manner and managed to fix the problem on the same day. Jon is super knowledgeable, honest and reliable, and we will never trust anyone else with our boiler in the future.

Jon has done me various work regarding my heating system , from moving radiators to changing my old inefficient gas fired back boiler. He is always punctual, very tidy and very reasonably priced. I would highly recommend and have done so many times