Top Places and Services in Charlton

Popped in before a show and we were very hungry, being a steak lover and having gone to gauchos in Leicester Square decided to try this one out. The restaurant was fairly empty but it was early in the day so we were seated very quickly. The atmosphere was really nice and the decor in the restaurant was really good. I found the staff to be very friendly and attentive and the service was exceptional as well. The food itself was great. The steak was really juicy and tasty as were the accompanying sources. My wife opted for the aubergine as she’s not a massive meat lover and she really found it to be tasty as well, sides were decent, I have had better but they complimented the mains very well. The one critique I will have is on the two persons table. The chair is pretty uncomfortable. I had to sit on the sofa next to my wife after I ate. All in all I had a great experience.

Had dinner with work and the whole experience was fantastic from start to finish.

Definitely would recommend to try as they have a good options on food and drinks. Can not fault as all the staff and waiter was fantastic checking in how we are with the drinks and food to see if anything else we want or he could recommend.

Keep on smiling and continue your excellent service Juan.

I loved it!! I didn’t really enjoy the pasta as much as I thought I would BUT I’m not a cheese person so that’s probably why. It was my friend’s birthday and she got a cheesecake 🥹

Visited Gaucho at The O2 for the experience as much as the food, and it delivered on both counts. The perfect starters of bread and Burrata salad were enjoyed. The 300g Ancho Ribeye was delicious, and the sides—mustard onions, Koffman chips, mac and cheese—complemented the meal perfectly. Paired with the Pot Vina Patricia, it was a treat. The cheesecake also lived up to the recommendation. Even the Eira Still water was outstanding.

Service is generally good, but it can feel a bit casual at times, with a touch of awkwardness when reminding you about the time limit on your table. A bit more polish, maybe a script, in that area would go a long way. For atmosphere, the internal section of the restaurant has more energy, but sitting by the window overlooking The O2 gave us a quieter, more relaxed vibe.

In short: the food never disappoints, but there’s room for improvement in service delivery, especially when it comes served on the bill at 13%.

I booked in advance for the Sunday roast but was told the day before my booking that the roast won’t be available. Once arriving in the restaurant the staff told me that they don’t serve Sunday roast on event days aka when there’s event at the o2 arena. I think that should be noted on the website. Other than that the service was excellent! Staff are well manned and pleasant. My friend enjoyed the wagyu burger and steak was pleasing. Not much of steak fan but I had good meal