Absolutely excellent. I cannot recommend Pro-Tect highly enough. Professional, courteous, informative, approachable and friendly not to mention an excellent job! I was a little embarrassed as my boiler was more years overdue a service than I care to admit but, from my initial enquiry onwards, I couldn’t have been treated with more respect by both by the admin staff and the gas engineers. My boiler was quite old and needed a part that the original installers had omitted to fit and I know Jason tried at least 3 suppliers till he tracked the part down which he was clearly determined to do. Jason and his colleague, Mick, were prompt and efficient and soon had my boiler in perfect working order. When the bill came through I was pleasantly surprised given I’d had a service, two visits and a new part. It’s also extremely reassuring to know that if I now have any sort of problem with my boiler I know EXACTLY who to call. Excellent.

Made a fantastic job of installing our new boiler. They removed all our ugly pipe work to make a nice clean installation. A pleasant, friendly team of engineers willing to go the extra mile. I am very pleased with the service from start to finish.

After moving to a new area finding good trades is always a daunting task. After messaging a few companies these guys were the first to actually answer and book us in and I'm so glad they did. There knowledge is outstanding talking us through our complicated system and getting straight to the heart of the problem. They arrived promptly diagnosed the problem, found the parts needed and got us fixed all in the same day! There's nothing greater than having a hot shower after weeks without hot water, and I really wish I'd called them sooner. Ohh and the icing on the cake, there prices are great. There buisness card has found its place on the refrigerator and I wouldn't call anyone else the next time I need a heating and hot water specialist. 10/10 - would recommend to everyone!

First time using these guys - the whole process was painless and smooth! The booking was so easy, engineer was friendly and quick and knowledgeable and their price was decent. Can’t thank you guys enough and I will definitely be using you again and recommending to others. Thank you.

What an excellent professional boiler replacement in our loft, completed by Mick, on 9th April 2024, with minimum disruption and exceptional cleanliness throughout the house. So grateful to have heating and hot water again. Would highly recommend Pro-Tect Heating & Plumbing Ltd.